Terms of Service
Last Updated: January 2025
Welcome to ClickStartNG. These Terms of Service govern your use of our website and services. By accessing or using ClickStartNG, you agree to be bound by these terms.
1. Acceptance of Terms
By accessing and using ClickStartNG.com.ng, you accept and agree to be bound by the terms and provision of this agreement.
2. Use License
Permission is granted to temporarily access the materials (information or software) on ClickStartNG's website for personal, non-commercial transitory viewing only.
3. User Account
If you create an account on our website, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account.
4. User Content
You retain ownership of any content you submit, post or display on or through our services. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and distribute such content.
5. Prohibited Uses
You may not use our services:
- For any unlawful purpose or to solicit others to perform or participate in any unlawful acts
- To violate any international, federal, provincial or state regulations, rules, laws, or local ordinances
- To infringe upon or violate our intellectual property rights or the intellectual property rights of others
- To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability
6. Termination
We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.
7. Limitation of Liability
In no event shall ClickStartNG, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.
8. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of any changes by posting the new Terms on this page.
Privacy Policy
Last Updated: January 2025
At ClickStartNG, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
1. Information We Collect
Personal Data
We may collect personally identifiable information, such as your:
- Name
- Email address
- Phone number
- Payment information
Derivative Data
Information our servers automatically collect when you access our website, such as your IP address, browser type, operating system, access times, and pages viewed.
2. Use of Your Information
We use the information we collect to:
- Create and manage your account
- Process your transactions
- Send you promotional materials
- Improve our website and services
- Respond to your comments and questions
3. Disclosure of Your Information
We may share information we have collected about you in certain situations:
- By Law or to Protect Rights: If we believe the release of information is necessary to comply with the law, investigate fraud, or protect our rights.
- Business Transfers: In connection with any merger, sale of company assets, or acquisition.
- Third-Party Service Providers: We may share your information with third parties that perform services for us, such as payment processing, data analysis, email delivery, and hosting services.
4. Tracking Technologies
We may use cookies, web beacons, tracking pixels, and other tracking technologies to help customize the website and improve your experience.
5. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide, please be aware that despite our efforts, no security measures are perfect or impenetrable.
6. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Rectify or update your personal data
- Request deletion of your personal data
- Restrict or object to our processing of your personal data
7. Policy for Children
We do not knowingly solicit information from or market to children under the age of 18. If you become aware of any data we have collected from children under age 18, please contact us.
Return & Refund Policy
Last Updated: January 2025
Important: Due to the digital nature of our products, we generally do not offer refunds for digital downloads. Please read this policy carefully before making a purchase.
1. Digital Products
All digital products including ebooks, courses, templates, and software are non-refundable once downloaded or accessed.
2. Exceptions for Refunds
We may consider refunds in the following exceptional circumstances:
- Duplicate purchase - if you accidentally purchased the same product twice
- Technical issues - if you're unable to access the product due to technical problems on our end
- Product not as described - if the product significantly differs from its description
3. How to Request a Refund
To request a refund, please contact our support team within 7 days of purchase with:
- Your full name
- Email address used for purchase
- Order number
- Detailed reason for the refund request
4. Processing Refunds
If your refund is approved, we will process it within 7-10 business days to your original method of payment.
5. Service Cancellation
For subscription-based services, you may cancel at any time. Cancellation will stop future billing but does not qualify for refund of previously paid amounts.
6. Free Products
Our free products and starter kits are provided "as is" with no warranties or refunds applicable.