Ongoing support · Cancel anytime

Keep your website safe,
fast and up to date.

A website is not a one-time thing. Updates, security patches, backups and small edits keep it working properly long after launch. The Care Plan handles all of it — from ₦15,000/month, cancel anytime.

✓ No long contract. Monthly billing. Cancel whenever you want.
✓Monthly billing, cancel anytime
✓Real human, not a chatbot
✓Works on any website
✓Clear monthly summary
Why this exists

What actually happens to websites left alone

Not scare tactics — just what most Nigerian small businesses discover 6 to 18 months after launch. Any of these can quietly kill enquiries.

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Forms silently stop working

An update to your form plugin or email service breaks the enquiry flow. You keep paying for traffic; nobody can reach you.

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Security holes appear

Outdated plugins are the #1 way Nigerian small-business sites get hacked. Once compromised, the site can be flagged by Google and lose all its traffic.

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Slow load = lost enquiries

Sites slow down over time as images and databases grow. Every extra second of load time pushes visitors away before they contact you.

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Small edits become expensive

Changing a phone number or adding a service means hiring someone each time. Two small freelance edits a month often cost ₦20,000+ — more than a Basic plan.

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No one notices a site is down

Hosting outages happen. Without monitoring, your site can be offline for hours or days before anyone — you included — realises.

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Content drifts out of date

Prices, services, staff, and seasons change. Old content makes your business look inactive and loses trust.

A Care Plan does not prevent your business from changing. It prevents your website from quietly falling behind while you focus on running it.

Three plans

Pick the level of support you need

All three include security updates, backups and uptime monitoring. The difference is how much of your time and small changes you want us to handle each month.

Essential

Care Basic

For websites that do not change often but must stay safe and online.

₦15,000 / month Billed monthly. Cancel anytime.
  • Security updates & patches
  • Weekly backups
  • Uptime monitoring
  • 1 small content edit per month
  • Monthly performance summary
  • Priority same-day response
  • SEO health check
Choose Basic

Best for: sites with stable content that mostly need safety and uptime.

Full support

Care Max

For serious businesses that want ongoing SEO, faster changes, and a technical partner on call.

₦40,000 / month Billed monthly. Cancel anytime.
  • Everything in Care Pro
  • 6 small content edits per month
  • Same-day response guaranteed
  • Monthly SEO report
  • 1 hour of development work included
  • Quarterly strategy call
  • E-commerce & booking support
Choose Max

Best for: businesses that treat their website as a core sales channel.

Included in every plan

The four things every plan guarantees

Whether you choose Basic, Pro or Max, these are non-negotiable. They are the reason a Care Plan exists at all.

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Security updates

Plugin, theme and core updates applied as they are released.

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Weekly backups

Automatic backups so we can restore quickly if anything breaks.

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Uptime monitoring

We are alerted if your site goes down, often before you notice.

✓

Small content edits

Update prices, hours, images or text — no hourly billing.

Two edits a month? You are already paying this much.

Most Nigerian small businesses hire a freelancer for small edits. Here is what that actually costs, compared with simply being on a Care Plan.

Freelancer per edit

₦8,000–₦15,000

Two edits a month costs ₦16,000–₦30,000 — and you have to find, brief and chase them each time. No security, no backups, no monitoring included.

DIY in your evenings

Free (on paper)

Real cost is 4–6 hours a month of your time, plus the risk of breaking something you cannot fix. No backups, no monitoring, no plan if the site goes down.

Care Pro

₦25,000 / month

Three small edits, security updates, backups, monitoring, priority response, SEO check — for less than two freelance edits and zero of your evenings.

Freelance rates are an indication, not a guarantee. Your actual experience may vary. The comparison is offered to help you decide, not to make claims about other providers.

Full comparison

Every plan, feature by feature

This is the exact scope of each plan. Anything not listed is quoted separately before work is done.

Feature Care Basic Care Pro Care Max
Monthly price ₦15,000 ₦25,000 ₦40,000
Security updates Included Included Included
Backups Weekly Weekly Daily
Uptime monitoring Included Included Included
Small edits per month 1 edit 3 edits 6 edits
Response time Within 2 business days Same business day Same day, guaranteed
Monthly performance summary Included Included Included
SEO health check Not included Quarterly Monthly
Form & enquiry testing Not included Included Included
Development hours included None None 1 hour / month
Quarterly strategy call Not included Not included Included
E-commerce & booking support Not included Not included Included
Cancel anytime Yes Yes Yes
Billing, honestly explained

No contracts. No surprises. No awkward exit fees.

Here is exactly how billing and cancellation work.

How billing works

  • Billed monthly, in advance via bank transfer or the payment method agreed in your welcome email.
  • Your billing date is set on the day your plan starts. It renews on that date each month.
  • Invoices are sent a few days before renewal so you are never surprised.
  • Missed a payment? The plan is paused, not cancelled. You can reactivate any time before the next billing cycle.
  • No setup fee for existing ClickStartNG website clients. New clients have a one-off onboarding charge to take over an existing site.

How cancellation works

  • Cancel anytime by email or WhatsApp. No cancellation fee, no minimum term.
  • Your plan runs to the end of the current billing month. No partial-month refunds.
  • You keep your website. Cancelling the plan does not affect ownership or take your site offline.
  • We hand over cleanly. On request, we provide backup files and access details so a new provider can take over.
  • You can rejoin later. If you come back within 90 days, the same monthly rate applies.

Not ready for a monthly plan? That is completely fine.

Some clients only need occasional work. You do not have to subscribe to get help — you can hire us for one-off updates instead. Here is the honest one-off pricing:

  • Small content change (a price, phone number, hours, single image): ₦10,000
  • Larger content change (a full page rewrite, several images at once): ₦20,000
  • Security & plugin update visit (one-off): ₦15,000
  • Emergency fix (site down, broken form): ₦25,000 + work

You will notice that a month of Basic (₦15,000) already covers one edit and monitoring and backups and security — which is why most clients move to a plan after their second one-off request. But it is your call, not ours.

What clients say

Real clients, real feedback

Testimonials will appear here as our Care Plan clients share their experience.

Coming soon

We do not have published Care Plan client testimonials yet — the plan is new. We would rather show nothing than invent reviews. If you sign up and the service is good, we will ask your permission to quote you here honestly.

— ClickStartNG

Care plan questions

The questions clients ask before subscribing

Is the Care Plan required if I already paid for a website?

No. Your website is complete and yours. The Care Plan is entirely optional. It exists because most websites need ongoing updates, security, and small changes to keep working well over time.

Can I use the Care Plan on a website you did not build?

Yes, but we need to review it first. If the site is on WordPress, Shopify, or a standard builder, we can usually take it over. If it is a fully custom codebase, we will tell you honestly whether we can support it before you subscribe. There is a one-off onboarding charge for taking over an existing site.

What counts as a "small edit"?

A small edit is a single, self-contained change to existing content: updating a phone number, changing a price, swapping an image, editing a paragraph, or adding a small section to an existing page. Not included as small edits: new pages, new functionality, design changes, or anything requiring more than about 20 minutes of work. Larger requests are quoted separately before we begin.

What happens if I do not use my monthly edits?

Unused edits do not roll over. The plan is a monthly service, not a bank of hours. If you know a busy month is coming, tell us in advance and we can plan the work around it.

What if my site is hacked or goes down?

If your site is on a Care Plan and something breaks because of a security issue or an update we applied, we fix it — free — as part of the plan. If the cause is outside our control (hosting failure, expired domain, third-party breach), we help diagnose and fix it, and any paid work beyond the included dev hours is quoted separately before we begin.

Do I need to pay for hosting separately?

Yes. Hosting is a separate cost from the Care Plan, because hosting is charged by your hosting provider, not us. If you already host with us, hosting is billed on the same cycle. If you host elsewhere, your plan covers everything except the hosting bill itself.

Can I change plans later?

Yes. You can move up or down at any billing renewal. Moving up takes effect immediately; moving down takes effect at the next billing date.

How do I cancel?

Email support@clickstartng.com.ng or message WhatsApp. We will confirm within one business day. No cancellation fee, no minimum term.

Do you guarantee the site will never be hacked or go down?

No. No honest provider can promise that. What we can promise is that we apply updates, keep backups, monitor uptime, and respond fast when something goes wrong — which dramatically reduces the risk and cost of downtime compared with leaving the site unattended.

Is there a minimum contract?

No. There is no minimum term. You can cancel after the first month if you do not find the service useful. We would rather you stay because it works, not because a contract says you have to.

Start your Care Plan

Tell us which plan you want and where the site lives. We will send a welcome email with the next steps and your billing date.

The site you want covered by the plan.

No payment is taken now. We will email you the next steps and your billing date. By sending this form you agree to our Terms of Service and Privacy Policy.

Your website deserves to keep working properly.

Start a Care Plan today and stop worrying about updates, security and small edits. Monthly billing, cancel anytime.